Payment and Refund Policy

1.  Fees Payable

1.  Full payment is required at the time of purchase.

2.  For online payments we accept Visa, Mastercard and Amex

3.   All online payments receive a confirmation of payment automatically.

4.   Where the payment is for membership, a non-tax-deductible receipt is sent by email.

5.   Where payment is a donation, a tax-deductible receipt is sent by email/

6.   We also accept cheques and electronic funds transfer (EFT) payments.  For information about account details for EFT please contact us at accounts@ncjwavic.org.au
 

2.  Refunds for Events and Programs

1. The National Council of Jewish Women of Australia (Victoria)* (NCJWA Vic) will safeguard fees paid by event attendees and program participants.

2.  Event attendees and program participants will be eligible for a refund of 100% of any monies paid if the request is received 24 hours prior to the event or the commencement of the program.

3.  When a refund is approved, the refund payment will be paid within 28 days. Refunds are to be paid via electronic funds transfer back onto the credit or debit card used for the original purchase.

3.Membership Benefits

1. Members receive a welcome pack on joining the organisation in the form of an email.

2. Members have the right to vote at the Annual General Meeting.

3. Members receive discounts for events and activities. 

4.Membership Refunds

1. NCJWA Vic will safeguard fees paid by members.

2. If a member wishes to withdraw from NCJWA Vic Membership for any reason, they will be eligible for a refund of 100% of any monies paid if the request for refund has been received in writing within 7 days of enrolment as a member.

3. When a refund is approved, the refund payment will be paid within 28 days. Refunds are to be paid via electronic funds transfer back onto the credit or debit card used for the original purchase.

5. Payment of GST

1. Where applicable GST is included in the fees charged by NCJWA Vic.  In many cases GST does not apply because NCJWA Vic is a not for profit.

6. Consumer Protection

1. This policy does not in any way limit the rights of participants to take action under Australia’s consumer protection laws.

*NCJWA Vic comprises three entities – National Council of Jewish Women of Australia (Victoria) Inc, National Council of Jewish Women (Victoria) Community Services Inc and National Council of Jewish Women (Victoria) Social Support Trust. This policy applies across the organisation to all three entities.

Approved by the Board on 20 July 2020